Support

Questions, problems or ideas? Write to us and we will reply as soon as we can.

How do I back up my data?

Open Settings, then Backup, then tap "Back up my data". Save the file to Files, iCloud Drive or email it to yourself. Do this regularly: if your phone is lost or reset, a backup is the only way to get your clients and sales back.

How do I restore a backup?

Settings, then Backup, then "Restore from a backup", and choose your backup file. The app checks the file first. Restoring replaces everything on the phone with the backup, so make a fresh backup before you restore if the phone holds anything newer.

I changed phones. How do I move my data?

On the old phone, make a backup and send the file to yourself. On the new phone, install DeCloser, open Settings, Backup, and restore from that file.

How do I delete my data?

Everything is stored on your phone only. Deleting the app deletes its data. Backup files you saved elsewhere stay where you saved them, so delete those too.

Morning quote and reminders are not arriving

Check that notifications are allowed for DeCloser in your phone's Settings. The app schedules the next two weeks of morning quotes each time you open it, so open the app now and then.

Which languages are supported?

English, Arabic, Russian, Hindi and Urdu. Change the language in Settings.